CONTACT US - ORGANIC ECOCRAFTS

We’re excited to connect with you! Whether you have questions about our handmade products, want to place a custom order, collaborate with us, or just say hi — we’re here for you.

🤝 Wholesale or Custom Orders

    Frequently asked questions

    My order hasn't arrived yet. Where is it?

    A seemingly elegant design can quickly begin to bloat with unexpected content or break under the weight of actual activity. Fake data can ensure a nice looking layout but it doesn’t reflect what a living, breathing application must endure. Real data does.

    Do you deliver on public holidays?

    Websites in professional use templating systems. Commercial publishing platforms and content management systems ensure that you can show different text, different data using the same template. When it's about controlling hundreds of articles, product pages for web shops.

    Do you deliver to my postcode?

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    Is next-day delivery available on all orders?

    A seemingly elegant design can quickly begin to bloat with unexpected content or break under the weight of actual activity. Fake data can ensure a nice looking layout but it doesn’t reflect what a living, breathing application must endure. Real data does.

    Do I need to be there to sign for delivery?

    Websites in professional use templating systems. Commercial publishing platforms and content management systems ensure that you can show different text, different data using the same template. When it's about controlling hundreds of articles, product pages for web shops.

    📦 Order & Delivery Support
    For any issue regarding your order, payment, or delivery:

    • Include your Order ID
    • Share a photo (if the product is damaged)
    • Mention your registered email or phone number
    • 💬 We’ll respond within 24–48 hours during working days.

    🧵 Custom Orders & Bulk Enquiries
    Looking for a personalized gift, event favors, or bulk eco-friendly stationery for your shop, school, or company?

    📌 Fill out the form below with details like:

    • Type of product (e.g., crochet diary, bows, combo kits)
    • Quantity
    • Preferred color/theme
    • Delivery location and date

    ✨ We love creating unique pieces — let’s make something special together!

    🤝 Collaborate with Us
    Are you:

    • An influencer looking to promote handmade, eco-friendly goods?
    • A school, NGO, or organization interested in educational products or workshops?
    • A brand wanting to co-create sustainable gifts?

    📧 Email us at organicecocrafts@gmail.com

    🔐 Return & Support Policy Summary


    • ❌ No returns unless damaged
    • 📦 Damaged items must be reported within 2 days of delivery
    • 📧 Email with photo proof for a swift resolution
    • 💰 No Cash on Delivery (COD)